$ 13 9
monthly/ per person
monthly/ per person
Connecting through the widget
Facebook Messenger Support
Attachments to conversations (chat, messenger)
Task system and assigning tasks
Automatically saving a connection to a client's profile
Maximum disk space for files
Recordings/ chat/ emails are stored for
Maximum number of accounts in the system
Maximum number of agents active at one time
More
Number of widgets generated
Number of supported e-mail accounts per purchased agent
Maximum disk space for files
Maximum number of accounts in the system
Maximum number of agents active at one time
Ability to choose which channels are available to which agents
Tracking and saving the sites visited on the company website
Saving you browser history, IP, and system profile
Information from which site the client visited
Landline phone number available
Recording calls available
Identifiying incoming numbers
Creating an assignment regarding a client
Automatic or manual association in "contact history"
The ability to record "an answering message"
Possibility to record "play while waiting"
Dedicated telephone number
Minutes in incoming phone calls
Calling clients on a ticket basis
Automatic or manual association in "contact history"
Attachments to chat conversations
Setting up sending e-mails if chat is not available
Monitoring a client using chat
Creating a ticket in chat
Automatic or manual association in "contact history"
Supporting service IMAP / SMTP
WWW panel available in WYSIWYG
Supporting personal emails (ex. anna.kruk@store.pl)
Support for generic emails (ex orders@store.pl)
Adding attachments to messages
Automatic or manual association in "contact history"
Attachments to conversations
Creating a ticket from messages
Automatic or manual association in "contact history"
Creating tasks from every communication channel
Handing over tickets to other agents
Ticket history assigned to a specific user
Creating a client profile (name, surname, email address, telephone number, etc)
Assigning call history, chats, and emails
Ability to create annotations (order number, date, ect)
Manually or automatically assign history to a profile
The ability to initiate an outgoing connection to a profile
Ability to initiate email to profile
Login history and agent availability
Statistics of individual agents
Encrypting www 256-bit SSL secure connection
Encryption of telephone calls
Changing the logo in the widget
Selecting the color of the widget window
Selecting the location of the widget
Possibility to remove the phrase "Powered by Unified Factory"
Dedicated guardian via emails
Dedicated guardian via telephone
Dedicated training of the system
$ 27 21
monthly/ per person
monthly/ per person
Connecting through the widget
Facebook Messenger Support
Attachments to conversations (chat, messenger)
Task system and assigning tasks
Automatically saving a connection to a client's profile
Maximum disk space for files
Recordings/ chat/ emails are stored for
Maximum number of accounts in the system
Maximum number of agents active at one time
More
Number of widgets generated
Number of supported e-mail accounts per purchased agent
Maximum disk space for files
Maximum number of accounts in the system
Maximum number of agents active at one time
Ability to choose which channels are available to which agents
Tracking and saving the sites visited on the company website
Saving you browser history, IP, and system profile
Information from which site the client visited
Landline phone number available
Recording calls available
Identifiying incoming numbers
Creating an assignment regarding a client
Automatic or manual association in "contact history"
The ability to record "an answering message"
Possibility to record "play while waiting"
Dedicated telephone number
Minutes in incoming phone calls
Calling clients on a ticket basis
Automatic or manual association in "contact history"
Attachments to chat conversations
Setting up sending e-mails if chat is not available
Monitoring a client using chat
Creating a ticket in chat
Automatic or manual association in "contact history"
Supporting service IMAP / SMTP
WWW panel available in WYSIWYG
Supporting personal emails (ex. anna.kruk@store.pl)
Support for generic emails (ex orders@store.pl)
Adding attachments to messages
Automatic or manual association in "contact history"
Attachments to conversations
Creating a ticket from messages
Automatic or manual association in "contact history"
Creating tasks from every communication channel
Handing over tickets to other agents
Ticket history assigned to a specific user
Creating a client profile (name, surname, email address, telephone number, etc)
Assigning call history, chats, and emails
Ability to create annotations (order number, date, ect)
Manually or automatically assign history to a profile
The ability to initiate an outgoing connection to a profile
Ability to initiate email to profile
Login history and agent availability
Statistics of individual agents
Encrypting www 256-bit SSL secure connection
Encryption of telephone calls
Changing the logo in the widget
Selecting the color of the widget window
Selecting the location of the widget
Possibility to remove the phrase "Powered by Unified Factory"
Dedicated guardian via emails
Dedicated guardian via telephone
Dedicated training of the system
$ 30 24
monthly/ per person
monthly/ per person
Connecting through the widget
Facebook Messenger Support
Attachments to conversations (chat, messenger)
Task system and assigning tasks
Automatically saving a connection to a client's profile
Maximum disk space for files
Recordings/ chat/ emails are stored for
Maximum number of accounts in the system
Maximum number of agents active at one time
More
Number of widgets generated
Number of supported e-mail accounts per purchased agent
Maximum disk space for files
Maximum number of accounts in the system
Maximum number of agents active at one time
Ability to choose which channels are available to which agents
Tracking and saving the sites visited on the company website
Saving you browser history, IP, and system profile
Information from which site the client visited
Landline phone number available
Recording calls available
Identifiying incoming numbers
Creating an assignment regarding a client
Automatic or manual association in "contact history"
The ability to record "an answering message"
Possibility to record "play while waiting"
Dedicated telephone number
Minutes in incoming phone calls
Calling clients on a ticket basis
Automatic or manual association in "contact history"
Attachments to chat conversations
Setting up sending e-mails if chat is not available
Monitoring a client using chat
Creating a ticket in chat
Automatic or manual association in "contact history"
Supporting service IMAP / SMTP
WWW panel available in WYSIWYG
Supporting personal emails (ex. anna.kruk@store.pl)
Support for generic emails (ex orders@store.pl)
Adding attachments to messages
Automatic or manual association in "contact history"
Attachments to conversations
Creating a ticket from messages
Automatic or manual association in "contact history"
Creating tasks from every communication channel
Handing over tickets to other agents
Ticket history assigned to a specific user
Creating a client profile (name, surname, email address, telephone number, etc)
Assigning call history, chats, and emails
Ability to create annotations (order number, date, ect)
Manually or automatically assign history to a profile
The ability to initiate an outgoing connection to a profile
Ability to initiate email to profile
Login history and agent availability
Statistics of individual agents
Encrypting www 256-bit SSL secure connection
Encryption of telephone calls
Changing the logo in the widget
Selecting the color of the widget window
Selecting the location of the widget
Possibility to remove the phrase "Powered by Unified Factory"
Dedicated guardian via emails
Dedicated guardian via telephone
Dedicated training of the system
$ 13 9
monthly/ per person
monthly/ per person
$ 27 21
monthly/ per person
monthly/ per person
Connecting through the widget
Facebook Messenger Support
Attachments to conversations (chat, messenger)
Task system and assigning tasks
Automatically saving a connection to a client's profile
Maximum disk space for files
Recordings/ chat/ emails are stored for
Maximum number of accounts in the system
Maximum number of agents active at one time
$ 13 9
monthly/ per person
monthly/ per person
$ 27 21
monthly/ per person
monthly/ per person
Number of widgets generated
Number of supported e-mail accounts per purchased agent
Maximum disk space for files
Maximum number of accounts in the system
Maximum number of agents active at one time
Ability to choose which channels are available to which agents
Tracking and saving the sites visited on the company website
Saving you browser history, IP, and system profile
Information from which site the client visited
Landline phone number available
Recording calls available
Identifiying incoming numbers
Creating an assignment regarding a client
Automatic or manual association in "contact history"
The ability to record "an answering message"
Possibility to record "play while waiting"
Dedicated telephone number
Minutes in incoming phone calls
Calling clients on a ticket basis
Automatic or manual association in "contact history"
Attachments to chat conversations
Setting up sending e-mails if chat is not available
Monitoring a client using chat
Creating a ticket in chat
Automatic or manual association in "contact history"
Supporting service IMAP / SMTP
WWW panel available in WYSIWYG
Supporting personal emails (ex. anna.kruk@store.pl)
Support for generic emails (ex orders@store.pl)
Adding attachments to messages
Automatic or manual association in "contact history"
Attachments to conversations
Creating a ticket from messages
Automatic or manual association in "contact history"
Creating tasks from every communication channel
Handing over tickets to other agents
Ticket history assigned to a specific user
Creating a client profile (name, surname, email address, telephone number, etc)
Assigning call history, chats, and emails
Ability to create annotations (order number, date, ect)
Manually or automatically assign history to a profile
The ability to initiate an outgoing connection to a profile
Ability to initiate email to profile
Login history and agent availability
Statistics of individual agents
Encrypting www 256-bit SSL secure connection
Encryption of telephone calls
Changing the logo in the widget
Selecting the color of the widget window
Selecting the location of the widget
Possibility to remove the phrase "Powered by Unified Factory"
Dedicated guardian via emails
Dedicated guardian via telephone
Dedicated training of the system
