Patryk Szarek – Unified Factory

Patryk Szarek

Articles

What does the choice of a communication channel tell you about your customers?

29.03.2019

What does the choice of a communication channel tell you about your customers?

76% of customers are not satisfied with the customer care they get online. How to change it?

17.03.2019

76% of customers are not satisfied with the customer care they get online. How to change it?

Customer service, Knowledge base

What are best practices for a successful self-service?

28.02.2019

What are best practices for a successful self-service?

Knowledge base, Self-service

What is self-service and what are the advantages for your business and clients?

22.02.2019

What is self-service and what are the advantages for your business and clients?

Knowledge base, Self-service